As BC’s independent voice for fairness, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.
Our work improves public services for all British Columbians.
Our services are free and confidential.
During the COVID-19 pandemic, walk-in service at our Victoria office is closed. Our services remain available, please contact us.
Are you a member of the public and believe you have been treated unfairly?
The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.