As BC’s independent voice for fairness, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.
Our work improves public services for all British Columbians.
Our services are free and confidential.
During the COVID-19 pandemic, walk-in service at our Victoria office is closed. Our services remain available, please contact us.
Are you a member of the public and believe you have been treated unfairly?
Did you have to leave your home? The Ombudsperson is investigating two provincial assistance programs and would like to hear about your experience. Click here to complete our online questionnaire.
The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.
Ombudsperson investigative update finds call wait times for most vulnerable still too long
Victoria – Income and disability assistance recipients are still not getting the timely service they need when using the Ministry of Social Development and Poverty Reduction’s telephone system…
